Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
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Recent Reviews
Based on 43 reviews
Chip C.
14:41 21 Sep 21
Butler Insurance works really hard to set you up for the best coverages and best rates that fit your personal needs.
Abigail W.
15:56 24 Feb 21
Todd really listens and cares! They treat you like family.
Calvin F.
19:29 16 Jan 21
Prompt and professional service! I highly recommend Butler Insurance for your insurance needs!
Carolyn B.
22:23 16 Sep 20
I would and have recommended Butler Insurance to anyone. He has always given fast and friendly service as well as helped me with claims. He has also helped me with the BMV to verify that I was insured at the time of my accident. Very prompt and his assistant Ieva is fantastic too. Easy and friendly to work with. Best agent we have ever had.
Wesley H.
15:30 15 Apr 20
Todd and Drew at Butler Insurance have been nothing but great to my family and I. They consistently give my family the best rates and best service when we need anything. We have been proud customers for years and would not choose anyone else to cover/look out for our family.
Tori S.
16:21 20 Mar 20
Todd and his staff were extremely helpful in my changing auto and home owners insurance. He has helped me safe a substantial amount of money by switching from my previous insurance company. They were also very quick to respond to my emails. Five stars!
Genna C.
23:35 13 Mar 20
Good service. Have been with T. Butler for over 25 years.
Kevin M.
14:46 11 Mar 20
I moved my insurance needs to Butler Insurance for a couple of reasons. 1) They have the ability to shop around to different insurance companies and was able to reduce what I was paying for the same level of coverage as I had previously. 2) I appreciate the level of service I receive from Butler Insurance. If I have a question, I can have a conversation with someone if I need help navigating the process of dealing with an insurance claim. I also receive reminders (such as providing/needing information to maintain the good student discount for my son doing well in school annually), that help to make sure that my costs stay low. 3) They are knowledgeable and well informed about what is happening in the insurance world and their level of professionalism is second to non. I would recommend them to anyone who is looking to reduce their insurance costs or if you are frustrated by the lack of service your getting from your current provider.
vicki B.
16:19 18 Jan 20
I was paying too much for my insurance needs. Butler Insurance was able to align all my insurance needs and save me money.
Rob S.
23:11 06 Dec 19
Todd was able to provide us with a customized solution to our insurance need in a timely fashion
Rob S.
23:10 06 Dec 19
Todd was able to provide a customized solution to our insurance needs and on a timely basis.
Brandon W.
13:10 03 Nov 19
Todd has figured out some very unique insurance scenarios for our family, including a farm/ranch policy for the property we own and our farm-related vehicles, builder's insurance for building a new home, and our personal property. Highly recommend!
Joseph P.
21:27 27 Jun 19
Insurance may not be the most fun thing to deal with, but Butler Insurance made it simple for me switch. Todd explained all my coverage so it was easy to understand. I saved money, plus better service from their experienced staff.
Marc C.
17:51 26 Jun 19
Butler Insurance helped me save money by packaging my home and car insurance. Great customer service and very knowledgeable.
Sam J.
21:26 03 Jun 19
I was able to improve my coverage and still have some savings thanks to Butler Insurance. Highly recommend letting them quote your insurance.
Robert N.
13:31 22 Apr 19
Butler Insurance provided great service after my accident. Drew and Todd were very helpful in guiding me through the claims process. They advised me on how to turn in the claim and prepared me for what steps to expect next. It's good to have knowledgeable and trustworthy agents to count on.
Penni G.
12:21 22 Apr 19
We have had a great experience with Butler Insurance! I have worked with many of the team members and they have been very responsive and pleasant!
Gerard C.
14:49 20 Apr 19
Would highly recommend Butler Insurance to anyone in the Indy area. Todd is very experienced, honest, and looks out for the best interests of his clients. Since he is an independent agent, Todd was able to quote through many different companies to find the best price and fit for my needs. Also, whenever I have talked to the other staff, Ieva and Drew, they have been very helpful.
Pjd P.
10:41 27 Sep 18
Todd has always been very courteous and solution oriented. It does not seem he is attempting to present unnecessary product at any times. Todd has access to various resources to develop our insurance portfolio. I would suggest Todd for all insurance needs.
Lorene Argyris E.
19:42 25 Sep 18
We have been with Todd Butler for over 13 years. The Butler Agency is always professional and responds in a timely manner. I enjoy working with the entire team at Butler Insurance. I highly recommend Butler Insurance.
kevin K.
03:27 25 Sep 18
Great, personal service where I’m not only listened to, but my needs and expectations are exceeded. Highly recommend!
Larry L.
19:53 24 Sep 18
Butler Insurance has provided courteous effective service for us for 🙂many years.
David G.
19:40 24 Sep 18
I have known Todd Butler for several years. He is very professional and always ready to assist you.
Barbara W.
14:32 27 Jun 18
Butler Insurance helped me get coverage when most insurance companies refused coverage. They stayed with me and helped steer me through the ongoing problematic situations that were par for the course.They even got me covered when I moved out of state. Amazingly fast responses to my inquiries -- you cannot go wrong with these folks!
Melissa S.
02:57 27 Jun 18
We have been with Todd for close to 20 years. He is extremely responsive, checks for competitive pricing that will benefit us,and takes care of us immediately. i am not sure he ever leaves his office! Leva and Drew are superb staff! We have recommended him many times over the years. I hope to remain insured by him forever.
Larry L.
23:30 26 Jun 18
Burler Insurance always delivers great service!!
Amanda H.
19:43 26 Jun 18
Todd Butler has been taking care of my insurance for almost 20 years. I would not trust anyone else!!! Highly recommend
Charlie P.
18:39 02 Apr 18
Friendly and professional and will give you the best deal! We saved a bunch on car and home insurance!
Gabriel D.
15:06 27 Mar 18
Todd Butler has made our experience very easy and seamless when every opportunity of a speed bump has presented itself. When we moved here from a California he was so helpful and generous with his time in marking sure we had the best of everything we needed and did everything with the upmost integrity. Such an amazing quality person.
Steve C.
14:27 27 Mar 18
Great coverage, great people, great service!
Vince C.
17:30 03 Jan 18
I've known Todd for over 20 years and his professionalism and knowledge of the industry is second-to-none. Todd has always been responsive to my needs and been very insightful whenever I've had a question or have had to file a claim. I currently have my auto/home/life insurance through Butler Insurance and have always found their rates to be highly competitive with other products available on the market. I would highly recommend Todd and Butler Insurance Company
David W.
18:43 02 Jan 18
Butler Insurance stepped in when my former Insurance Agent suddenly passed away. Butler Insurance made it an easy and seamless transition and we were very pleased with the overall service! Here's to a great 2018!
Rex K.
13:10 22 Dec 17
I have worked with Butler Insurance for many years for personal, family and business. They are always very responsive, friendly and offer me the insurance products that meet my needs at great pricing.
Jon H.
03:17 22 Dec 17
The team answers all questions quickly and is very helpful. After my car accident, Drew was very helpful and expedited the process to get the claim quickly. Thank you!
One Tenth B.
02:04 22 Dec 17
Todd took great care of us and our business insurance needs. His customer service and support are greatly appreciated!
Michelle F.
19:45 21 Dec 17
Not only has Todd continued to save us significant money on premiums, he has been invaluable when we have had claims or needed advice. Highly recommend Butler Insurance!!
Jessica W.
19:32 21 Dec 17
Very easy to work with, and great communication 🙂
