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Excellent

Based on 36 reviews

I loveworking with Todd. He’s responsive, trustworthy, and he knows his stuff. He has always given me recommendations that are best for me, without pressure or any sense that he is selling me. He truly seems to be looking out for our best interests.

Wendy H.

I have always had great experiences! We have multiple business accounts managed by Todd and Drew and they make it so easy. I would recommend them if you are looking for service with personal attention!

Response from the owner:Thank you for the review Wendy. Glad to hear we made things easy and great, prompt service is always our goal.

Mary K.

Todd has done a wonderful job with all our insurance needs. He is knowledgeable, attentive & has had solid answers for all our questions. We highly recommend Butler Insurance!

Response from the owner:Thank you Mary! We appreciate your trust.

john H.

Awesome follow up. Gets the job done!

Response from the owner:Thank you for the review John! We appreciate it.

Aaron W.

I stopped by the office unannounced. Drew took time to meet with me, and was very professional!

Response from the owner:Happy to do so Aaron. It was nice meeting you.

Robert R.

We have been with Butler Insurance for years and couldn't be happier. Todd is proactive and always makes sure we get the best rates year after year. Thanks Todd.

Response from the owner:Thank you Bob!

Kim R.

We've been with Butler Insurance for years. Todd's enthusiasm for providing top notch service really pays off. Thanks, Todd!

Response from the owner:Thank you Kim!

Brenda D.

Todd was quick to assist with a claim issue that had been ongoing for months. He was able to get me an answer in less than 3 business days and went above and beyond to provide resolution! I highly recommend Todd Butler and his team!

Response from the owner:Thank you Brenda! We appreciate the review.

R W.

Wow Todd! I didn't expect a reply on a Sunday! You always go above and beyond when it comes to service!

Response from the owner:Glad I could help. Thanks for the review!

Michael M.

Todd Butler with Butler Insurance came highly recommended to me about a year ago.

Making the switch for our home & auto insurance was a great experience! Todd got our family better coverage and lower deductibles for a less amount than what we were previously paying.

I would highly recommend Butler Insurance in Fishers to anyone looking to get better value for their money on their home or auto insurance!

Response from the owner:Michael, thank you for the review! We appreciate your business. Also, to anyone who's reading this and looking for a trusted roofer, check out Myers Roofing & Exteriors.

Molly C.

I've used Butler insurance for a little over a year now, and a year that included buying a new home, a car accident, a marriage, and they were always immediately available whenever I had a question. Whether it was the weekend, the night, they were constantly available and answering my questions. They consistently go above and beyond to ensure all questions I have are answered. I would recommend them over and over again.

Response from the owner:Molly, thank you for the nice review. Glad to have been able to help and provide you with a high standard of service. We appreciate your business!

Mark H.

Todd and Drew Butler are a team that works for YOU, not an insurance company. They shop your situation for your best fit for auto and home insurance, and more. They are very personable helpful as as is their staff.
I highly recommend calling them for a discussion to see if they can help!

Response from the owner:Thank you for the review! Mark is right, Butler Insurance can do the shopping on homeowners, auto, business, life, and more to find the best option for YOU! And, if anyone reading this is in the market for health insurance, check out Mark Howard Health Insurance.

Jessica F.

Todd was able to provide a great solution to our insurance needs and on a timely basis.

Response from the owner:Jessica, we are glad Butler Insurance was able to meet your needs and appreciate the review!

Abigail W.

Todd really listens and cares! They treat you like family.

Response from the owner:Abigail, we're always happy to help! Appreciate the review.

Wesley H.

Todd and Drew at Butler Insurance have been nothing but great to my family and I. They consistently give my family the best rates and best service when we need anything. We have been proud customers for years and would not choose anyone else to cover/look out for our family.

Response from the owner:Wes, thank you so much for the review and kind words. We appreciate your trust and look forward to providing coverage for you and the family for years to come.

Kevin M.

I moved my insurance needs to Butler Insurance for a couple of reasons. 1) They have the ability to shop around to different insurance companies and was able to reduce what I was paying for the same level of coverage as I had previously. 2) I appreciate the level of service I receive from Butler Insurance. If I have a question, I can have a conversation with someone if I need help navigating the process of dealing with an insurance claim. I also receive reminders (such as providing/needing information to maintain the good student discount for my son doing well in school annually), that help to make sure that my costs stay low. 3) They are knowledgeable and well informed about what is happening in the insurance world and their level of professionalism is second to non. I would recommend them to anyone who is looking to reduce their insurance costs or if you are frustrated by the lack of service your getting from your current provider.

Response from the owner:Kevin, thank you for the review! We are glad to hear Butler Insurance could help with your insurance needs and appreciate your recommendation to all.

VictrieB

I was paying too much for my insurance needs. Butler Insurance was able to align all my insurance needs and save me money.

Response from the owner:Vicki, thank you for the review. We are glad to hear Butler Insurance was able to save you money and find a good fit for your all your insurance needs.

Rob S.

Todd was able to provide a customized solution to our insurance needs and on a timely basis.

Response from the owner:Thank you Rob! We appreciate your kind words and are glad Butler Insurance found a good fit for your policies.

Penni G.

We have had a great experience with Butler Insurance! I have worked with many of the team members and they have been very responsive and pleasant!

Response from the owner:Penni, thank you for the review. At Butler Insurance we always strive to respond as quickly as possible.

Cy C.

We were involved in an automobile accident on Friday afternoon in Birmingham Alabama. Safeco's computers were down so they said they couldn't do anything to help until their computers were back up. We called Todd's office several times starting around 1:00 p.m. finally reaching his son around 4:00 No Help. leaving us totally stranded along side the road in Birmingham Alabama at 4:00 in the afternoon with a totaled car. Todd finally got around to calling 10 days later after I called his office saying we wanted to cancel. Our new agent saved us a great deal of money. Todd talks a really good game but when it is time to take the field he is nowhere to be found.

Response from the owner:Hello Sandra, we are sorry to hear that you had a frustrating claims experience after your accident. Please feel free to call our office phone or reach out via email with any further comments or concerns you wish to share. We would love to make things right if you are open to the opportunity.

Pjd P.

Todd has always been very courteous and solution oriented. It does not seem he is attempting to present unnecessary product at any times. Todd has access to various resources to develop our insurance portfolio. I would suggest Todd for all insurance needs.

Response from the owner:Thank you for the review of Butler Insurance. We appreciate your business and are glad to meet your insurance needs.

kevin K.

Great, personal service where I’m not only listened to, but my needs and expectations are exceeded. Highly recommend!

Response from the owner:Kevin, thank you for the review. Providing great customer service is one of our primary goals at Butler Insurance.

Barbara W.

Butler Insurance helped me get coverage when most insurance companies refused coverage. They stayed with me and helped steer me through the ongoing problematic situations that were par for the course.
They even got me covered when I moved out of state. Amazingly fast responses to my inquiries -- you cannot go wrong with these folks!

Response from the owner:Barbara, we are happy to help and glad Butler Insurance was able to find you the coverage you needed. Thank you for the review.

Melissa S.

We have been with Todd for close to 20 years. He is extremely responsive, checks for competitive pricing that will benefit us,and takes care of us immediately. i am not sure he ever leaves his office! Leva and Drew are superb staff! We have recommended him many times over the years. I hope to remain insured by him forever.

Response from the owner:Melissa, thank you for the review of Butler Insurance and kind words. We hope you remain clients with us forever too.

Larry L.

Burler Insurance always delivers great service!!

Response from the owner:Larry, thank you for the review. Great service to our customers is a top goal of ours and part of the reason we do what we do at Butler Insurance.

Amanda H.

Todd Butler has been taking care of my insurance for almost 20 years. I would not trust anyone else!!! Highly recommend

Response from the owner:Amanda, thank you for placing your trust in Butler Insurance and Todd Butler as your agent. We appreciate the review.

Charlie P.

Friendly and professional and will give you the best deal! We saved a bunch on car and home insurance!

Response from the owner:Charlie, we appreciate the review and are glad Butler Insurance was able to find you savings on your car and home insurance.

Gabriel Espinoza (.

Todd Butler has made our experience very easy and seamless when every opportunity of a speed bump has presented itself. When we moved here from a California he was so helpful and generous with his time in marking sure we had the best of everything we needed and did everything with the upmost integrity. Such an amazing quality person.

Response from the owner:Gabe, thank you for the kind words and review of Butler Insurance. We're happy to have you in Indy.

Steve C.

Great coverage, great people, great service!

Response from the owner:Steve, thank you for the review. Butler Insurance hopes to provide you with great coverage and service for years to come.

Vince C.

I've known Todd for over 20 years and his professionalism and knowledge of the industry is second-to-none. Todd has always been responsive to my needs and been very insightful whenever I've had a question or have had to file a claim. I currently have my auto/home/life insurance through Butler Insurance and have always found their rates to be highly competitive with other products available on the market. I would highly recommend Todd and Butler Insurance Company

Response from the owner:Vince, thank you for the review of Butler Insurance. We appreciate your business and recommendation.

Rex K.

I have worked with Butler Insurance for many years for personal, family and business. They are always very responsive, friendly and offer me the insurance products that meet my needs at great pricing.

Response from the owner:Rex, thank you for the review of Butler Insurance. We are happy to meet your insurance needs and provide good prices.

Jon H.

The team answers all questions quickly and is very helpful. After my car accident, Drew was very helpful and expedited the process to get the claim quickly. Thank you!

Response from the owner:Jon, thank you for the review of Butler Insurance. We are glad Drew was able to help you through the claim process.